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HamaraCloud QuickStart and User Guide
Domain Configuration

If you had selected None for your domain Email Service, nothing more needs to be done and your users can avail of HamaraCloud services. If you had selected Email Security Service (Anti Virus/SPAM), or Email Storage Service for your domain Email Service, follow the steps in table below 

 

SL No
Description
1
Configuring Incoming Email Service
  • Login to your Domain / DNS Control panel.
  • Set MX record for your domain to be as.hamaracloud.com with priority 0.
  • There should be no other MX records set for the domain. If you set any other MX records in addition to the above, HamaraCloud servers will not accept emails.
2
Configuring Outbound Email Service You can relay Outbound emails from your Email server to HamaraCloud servers. HamaraCloud servers will block Virus / SPAM / Malware and send out only genuine emails. This step will improve your domain reputation (customers will not receive any junk emails from you) and improve your Email deliverability. To configure outbound email service
  • In your domain SPF record, include the IP addresses of all your outgoing Email servers.
  • In your Email server, relay all outbound emails to smtp.hamaracloud.com.
  • Ports that can be used to relay are 25 (with TLS), 587 (with TLS) or 465 (with SSL).
3
Protect your Email reputation To additionally protect your emails,
  • Add include:spf.hamaracloud.com to your domain SPF records.
  • Change your SPF record to have -all at end.
  • If you have any SPF records from your old service providers, remove them.
4
Once the above changes are done, Emails will start flowing through HamaraCloud servers. Depending on your DNS TTL records, it could take anywhere from 3 hours for migration to complete. During the migration period, emails will either go to old email server or HamaraCloud. Therefore there will be no loss of email delivery.

 

Congratulations! You have set up HamaraCloud services for your users. Please contact us if you are in need of any support.

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